Support

Last updated: October 2, 2026

Need help? Email contato@playpilgrim.com.br. We reply within 2 business days. To speed things up, tell us your device model, operating system version and what happened.

Restore your purchase

Sign in on your device with the Apple or Google account you bought with.
Open the game and go to Settings.
Tap “Restore purchases”.

Request a refund

App Store: reportaproblem.apple.com
Google Play: Google Play Help Center

Progress and new devices

Progress is saved on your device, with no account. Uninstalling the game deletes it, unless your system backup (iCloud or Google) restores it. Your purchase is never lost: just restore it.

Privacy

The game has no sign-up and collects no personal data for advertising. See the Privacy Policy or email privacidade@playpilgrim.com.br.